This is a shot in the dark, but does anyone know how I can install my 4.7 upgrade if Adobe Application Manager does not recognize my 4.6 as a valid?
Three days now with Adobe customer support and no answer (I've been passed to a dozen people at four different phone numbers and the last I've heard is they'll call me back on Monday). My 4.7 trial expires today and I'm getting desperate.
Background: When I enter my 4.7 serial number, I'm taken to a screen that says "Serial Number you provided is valid, but a qualifying product could not be found on this computer." It then asks me for a serial number for "Adobe Flash Builder 4 Standard". I purchased 4.6 as part of a Master Collection and there seems to be no serial number. I've reinstalled 4.6 from the Adobe website, but still no luck.
I never thought it would be so hard to purchase an upgrade. If anyone knows a way to extend a trial period, that would help immensely.